⚡️ The One-Page Tech Survival Doc ⚡️
Need something printed or copied at the Copy Center?
Need to send a group email? Use the most current mailing list.
Need to call someone? Check the FDR Phone list extension
Need to book a room or ipad cart? Follow the map and do it right! (24 working hours in advance)
TROUBLESHOOTING
Is something in your browser that should be working broken? Clear your cache.
Some piece of technology not working? Make a formal tech request by emailing ithelpdesk@amersol.edu.pe
Immediate support with sound and projectors
Help getting iPads or installing apps
Problems with Google accounts or access issues
Can’t find your most crucial documents in Drive? Star them.
Can’t get the projector to work? 99% of the time it is either:
Check the connection points between the Dongle/VGA Cable/Wall
Click the ‘source’ or ‘input’ button on your remote
GETTING INFO
Want to find something within the Technology & Learning Innovation department? Check the official website / Blog / Important Links
Need to purchase an app/software/subscription for yourself or your class? Fill out the request form
Need an Apple TV password?
Need training on an FDR system? Check out our extensive YouTube channel of handy videos!